From: Ashwinee Latchayya <[email-masked]>
To: Lucas Araujo <[email-masked]>
Date: Wed, 20 Jun 2018 17:38:08 +0530 (IST)

We apologise for the delay in paying you for your sale. 

We have now passed on your complaint to the concerned department and a member of our staff will contact you once we have reviewed your case but please rest assured that we are working on it, and as soon as we have any news, we will contact you.