Subject: FW: 17117939-Fan Seller
From: Brian Sexton <[email-masked]>
To: viraat <[email-masked]>, Urvika Chaudhary <[email-masked]>, ashwinee <[email-masked]>, Kritika Mirchandani <[email-masked]>, Sagar Seth <[email-masked]>, Subhojit Hati <[email-masked]>, Anurag Pradhan <[email-masked]>, Worchuirin M <[email-masked]>, Viney Stan <[email-masked]>
Cc: Jelena Kalcuka <[email-masked]>
Date: Tue, 19 Jun 2018 11:09:14 +0000

Hi all,

We cannot arrange hand deliveries for fan sellers. Please inform the agents.

Kind regards,
Brian

From: John Meerholz
Sent: Tuesday 19 June 2018 11:20
To: Artur Himich <[email-masked]>; Nikita Griffin <[email-masked]>; Brian Sexton <[email-masked]>
Subject: RE: 17117939-Fan Seller
Importance: High

Hey Brian,

We should not be setting up hand deliveries for fan sellers, we have flagged this before if you remember

Could you kindly inform team India again

Thanks!
John

From: Artur Himich
Sent: 19 June 2018 11:14
To: Nikita Griffin <[email-masked]<mailto:[email-masked]>>; John Meerholz <[email-masked]<mailto:[email-masked]>>
Subject: 17117939-Fan Seller

Hi Guys,

This Fan seller on this advised us he is going to Hand Deliver the tickets,

I can see India office dealing with this case,

Order was not moved in to sub but instead they have contacted the buyer to advise them that the tickets were hand delivered.

Looking through wi judging by communication with the seller he is extremely unprofessional.

Speaking to Jelena yesterday from outsorcing we have found few cases were they have approved Fan sellers to do hand deliveries,

Can we advise the Indian office not to approve hand deliveries from Fan sellers as it is putting buyers at risk.

Regards,
Artur