Subject: Flagging cases
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Brian Sexton <[email-masked]>, Viraat <[email-masked]>
Date: Tue, 19 Jun 2018 13:52:57 +0530 (IST)

Hi Stephen, 

Can you also put the agent in copy when flagging cases to SS team so that the agent is aware of what's happening in case I'm off or not available? 

Thank you, 
Ashwinee