Subject: TID: 16824886 ; Broker: IT ; Time to event:7 day(s), 4 hours away ; Event name: Iran vs Portugal - Football World Cup 2018
From: Ashwinee Latchayya <[email-masked]>
To: jelena kalcuka <[email-masked]>
Cc: "Caique Gusmao A. Canario" <[email-masked]>
Date: Mon, 18 Jun 2018 19:14:12 +0530 (IST)

Hi Jelena, 

Sara has updated the buyer's address to a Russian address. However, please note that the buyer doesn't have a fan ID. 

Can the seller be contacted in order to request the ticket number so that the buyer can apply for his Fan ID ? 

Thank you, 
Ashwinee 

From: "Caique Gusmao A. Canario" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 18 June, 2018 19:09:38 
Subject: Re: 16824886 ; Broker: IT ; Time to event:7 day(s), 8 hours away ; Event name: Iran vs Portugal - Football World Cup 2018 

Sara just request the LDA in Russia to the buyer, but it does not metter if he did not get the FanID till tomorrow. 

Please ask to Sara CALL the seller, the event is in 7 days, but the flight of the buyer is tomorrow, wihout the FanID he will loose the flight and will not attend to the event and it will be our (seller) mistake because we did not shipped on time. 

Buyer is Portuguese he NEEDS the FanID to entry the country. 

From: "Sara Boccalini" <[email-masked]> 
To: "India SS Escalations" <[email-masked]>, "Jelena Kalcuka" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "Caique Gusmao A. Canario" <[email-masked]> 
Sent: Monday, 18 June, 2018 18:26:12 
Subject: Re: 16824886 ; Broker: IT ; Time to event:7 day(s), 8 hours away ; Event name: Iran vs Portugal - Football World Cup 2018 

Request sent to seller 

Sara 

From: India SS Escalations 
Sent: 18 June 2018 13:41:12 
To: Jelena Kalcuka; India SS Escalations; Sara Boccalini 
Cc: ashwinee; Caique Gusmao A. Canario 
Subject: RE: 16824886 ; Broker: IT ; Time to event:7 day(s), 8 hours away ; Event name: Iran vs Portugal - Football World Cup 2018 

Assigned to Sara 

From: Jelena Kalcuka 
Sent: 18 June 2018 11:50 
To: India SS Escalations <[email-masked]> 
Cc: ashwinee <[email-masked]>; Caique Gusmao A. Canario <[email-masked]> 
Subject: Fw: 16824886 ; Broker: IT ; Time to event:7 day(s), 8 hours away ; Event name: Iran vs Portugal - Football World Cup 2018 

Hi Guys, 

Please can you contact seller and request to provide tickets number to buyer as he neds to apply for fan id. 

Kind regards 

Jelena Kalcuka 

Outsourcing - India 

From: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 18 June 2018 10:46 
To: Jelena Kalcuka 
Cc: Caique Gusmao A. Canario 
Subject: TID: 16824886 ; Broker: IT ; Time to event:7 day(s), 8 hours away ; Event name: Iran vs Portugal - Football World Cup 2018 

Hi Jelena, 

Can SS team contact Broker IT to request the Ticket Request number in order for the buyer to apply for his FAN ID ? 

Thank you, 

Ashwinee