Subject: Re: TID 16951943 - Morocco vs Iran - Football World Cup 2018 - 6 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 15 Jun 2018 15:36:45 +0530 (IST)

Flagged 

From: "Rosette Modiri" <[email-masked]> 
To: "ashwinee" <[email-masked]> 
Sent: Friday, 15 June, 2018 14:38:48 
Subject: TID 16951943 - Morocco vs Iran - Football World Cup 2018 - 6 hours away 

Hi Ash, 

The buyer of this transaction is asking for refund as the ticket was not delivered to the DA in Morocco and the attendee is already in the event country. I checked the TN the ticket doesn't seem to bhe delivered as last update was on 01/06/2018 in France. 

Can you look into this whether we've to refund buyer or to replace the order. 

Thanks, 
Rosette