Subject: Re: TID 14629970
From: Ashwinee Latchayya <[email-masked]>
To: Vandana <[email-masked]>
Date: Fri, 15 Jun 2018 11:37:37 +0530 (IST)

Hi Vandi, 

Check whether the the buyer has other transaction on the same TID. If not, check whether he has other accounts with other email address. 

Thank you, 
Ash 

From: "Vandana" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 13 June, 2018 16:03:29 
Subject: TID 14629970 

Hi, 

In this case state is Cancelled By Buyer and in Payment Result Info: Didn't complete 3D secure 

buyer send the copy of bank statement as the amount was deducted 

kindly check and advice 

Vandana