Subject: Re: 13241851 ; Broker: UK ; Time to event: 3 day(s), 4 hours away ; Event name: Ed Sheeran
From: Sinqobile Makhanya <[email-masked]>
To: India SS Escalations <[email-masked]>, Jelena Kalcuka <[email-masked]>
Cc: ashwinee <[email-masked]>, Amit Kumar Thakur <[email-masked]>
Date: Wed, 13 Jun 2018 14:00:36 +0000

Hi

called seller and they said they have sent the tickets and they said they sent ones in Block 507 Row 21

Kind Regards

Sinqobile

Seller Support

6048

________________________________
From: India SS Escalations
Sent: Wednesday, June 13, 2018 11:02:17 AM
To: Jelena Kalcuka; India SS Escalations; Sinqobile Makhanya
Cc: ashwinee; Amit Kumar Thakur
Subject: RE: 13241851 ; Broker: UK ; Time to event: 3 day(s), 4 hours away ; Event name: Ed Sheeran

Assitgned to Snow

From: Jelena Kalcuka
Sent: 11 June 2018 14:04
To: India SS Escalations <[email-masked]>
Cc: ashwinee <[email-masked]>; Amit Kumar Thakur <[email-masked]>
Subject: Fw: 13241851 ; Broker: UK ; Time to event: 3 day(s), 4 hours away ; Event name: Ed Sheeran
Importance: High

Hi Guys,

Buyer complains that received empty envelop. Please can you contact seller and investigate  if he shipped empty envelop.

Kind regards

Jelena Kalcuka

Outsourcing - India

________________________________

From: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Sent: 11 June 2018 12:48
To: Jelena Kalcuka
Cc: Amit Kumar Thakur
Subject: TID: 13241851 ; Broker: UK ; Time to event: 3 day(s), 4 hours away ; Event name: Ed Sheeran

Hi Jelena,

Could you please contact SS team to investigate this case with Broker UK as buyer reported he received empty envelope?

Buyer provided proof.

Thank you,

Ashwinee