Subject: Re: TID: 16940893, When: 32 day(s), 11 hours away, Fan seller
From: Ashwinee Latchayya <[email-masked]>
To: Natalia Cabrera Castilla <[email-masked]>
Date: Wed, 13 Jun 2018 17:59:26 +0530 (IST)

If seller cannot fulfill and buyer rejects alternates then we can refund the buyer and charge seller. 

Escalate to payment to refund buyer & charge seller 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 13 June, 2018 17:54:53 
Subject: Re: TID: 16940893, When: 32 day(s), 11 hours away, Fan seller 

any updated? 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Natalia Cabrera Castilla" <[email-masked]> 
Sent: Monday, 11 June, 2018 14:45:16 
Subject: Re: TID: 16940893, When: 32 day(s), 11 hours away, Fan seller 

Not yet darling. 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 11 June, 2018 14:29:56 
Subject: Re: TID: 16940893, When: 32 day(s), 11 hours away, Fan seller 

any updated? 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Natalia Cabrera Castilla" <[email-masked]> 
Sent: Wednesday, 6 June, 2018 20:08:22 
Subject: Fwd: TID: 16940893, When: 32 day(s), 11 hours away, Fan seller 

Flagged 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 6 June, 2018 19:52:22 
Subject: TID: 16940893, When: 32 day(s), 11 hours away, Fan seller 

Seller offer alternative tickets (upgrade). I informed to buyer and I called her as well but she refuse to give an answer as she wants to cancel the purchase. 
Seller is waiting for buyer's decision. 
What Can I do? 

Thanks! 

Nat