Subject: Re: 14878063; Broker: SE ; Event name: Ed Sheeran ; Time to event: 1 day(s), 6 hours away
From: Jelena Kalcuka <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Wed, 13 Jun 2018 10:37:47 +0000

Hi Guys,

Please can you give more clarification in this case. Please can you explain in which order seller purchased tickets to fulfill which order.

There are 3 order connected with this seller for this event.

Please can you confirm which buyer complains that tickets were sent to wrong address.

Kind regards

Jelena Kalcuka

Outsourcing - India

________________________________
From: Ashwinee Latchayya <[email-masked]>
Sent: 13 June 2018 11:07:54
To: Jelena Kalcuka
Cc: Rosette Modiri
Subject: TID: 14878063; Broker: SE ; Event name: Ed Sheeran ; Time to event: 1 day(s), 6 hours away

Hi Jelena,

Buyer is chasing tickets. Tickets were sent to a wrong address.

According to case note, the address was manually redirected.
Original order (17102836) is a primary one and the delivery address is the final buyer's travel address.

Can you approve this replacement ?

Thank you,
Ashwinee.,