Subject: RE: 15401723 ; Broker DE ; Time to event: 4 day(s), 7 hours away ; Event name: Peru vs Denmark - Football World Cup 2018
From: India SS Escalations <[email-masked]>
To: Jelena Kalcuka <[email-masked]>, India SS Escalations <[email-masked]>, Manuel Scholian <[email-masked]>
Cc: ashwinee <[email-masked]>, Natalia Cabrera Castilla <[email-masked]>
Date: Wed, 13 Jun 2018 10:17:42 +0000

Assigned to Manuel

From: Jelena Kalcuka
Sent: 12 June 2018 10:55
To: India SS Escalations <[email-masked]>
Cc: ashwinee <[email-masked]>; Natalia Cabrera Castilla <[email-masked]>
Subject: Fw: 15401723 ; Broker DE ; Time to event: 4 day(s), 7 hours away ; Event name: Peru vs Denmark - Football World Cup 2018

Hi Guys,

Buyer received tickets and complains that 1 tickets is missing.  Purchased 3, received 2. Proof provided.

Please can you contact seller and check if he forgot to put another ticket.

Kind regards

Jelena Kalcuka

Outsourcing - India

________________________________
From: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Sent: 12 June 2018 10:16
To: Jelena Kalcuka
Cc: Natalia Cabrera Castilla
Subject: TID: 15401723 ; Broker DE ; Time to event: 4 day(s), 7 hours away ; Event name: Peru vs Denmark - Football World Cup 2018

Hi Jelena,

Buyer emailed claiming to have received 2 tickets instead of 3.

Buyer purchased 3 tickets & provided proof.

Can SS team contact Broker DE to investigate this case ?

Thank you,
Ashwinee