Subject: TID: 17045772 ; Event name: Portugal vs Morocco - Football World Cup 2018 ; Time to event: day(s), 3 hours away
From: Ashwinee Latchayya <[email-masked]>
To: jelena kalcuka <[email-masked]>
Cc: sidje <[email-masked]>
Date: Wed, 13 Jun 2018 14:58:13 +0530 (IST)

Hi Jelena, 

Seller shipped tickets on 08/06/2018 using his own shipping label. Buyer provided proof of shipment today and tickets are in transit. 

The case has now been substituted to TID: 17116988. 

The seller of TID: 17116988 has rejected the sale and the TS is now : Pending Substitution Charge Seller. 

As the order has already been subbed, I believe this cannot be undone. 
So, I was wondering whether we can pay the seller of TID 17045772 and reverse the charge as he did fulfil but didn't provide us with the tracking number earlier. Tickets will be delivered by 13/06/2018. 

Can you adivse please? 

Thank you, 
Ashwinee 

From: "sidje" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 13 June, 2018 14:35:54 
Subject: 03/06/18- TID: 17045772 / new TID: 17116988/ event name: Portugal vs Morocco - Football World Cup 2018 / TE: 7 day(s), 3 hours away 

Hi Ash, 

Seller emailed stating he shipped tix since 08/06/18 and providing TN. Seller shipped tix with his own shipping Label and did not provide TN early so the case has been substituted. 
As per TN provided, tix are in transit. Seller for new sale ( TID 17116988 ) rejected his sale too. 

Can you please move TID 17045772 out of pendind sub since tix is in transit and will be delivered by 13/06/18? 

Regards, 
Sidje