Subject: ed sheeran blurb
From: Rohini Chandel <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Sun, 10 Jun 2018 18:01:55 +0530 (IST)

We have provided you with valid tickets to the event. We have no reason to refund you as we have provided the product as ordered. 

Ticket resale is allowed and sometimes groups try to convince customers that their tickets are invalid. 

These groups are doing nothing but scaremongering and worrying consumers. It is impossible for the venue to know where you purchased your tickets from. It is also impossible for thepromoter to invalidate tickets before the event as they would have no idea which tickets to invalidate as it's impossible to know if a ticket has been bought and resold. 

We advise you to ignore the misinformation that is being distributed amongst disgruntled fans and promoters with vested interests and to please use your tickets, go directly to the gate and enjoy the concert like so many of our Ed Sheeran customers before you.