Subject: Re: TID 16662527 ; Event name: Poland vs Senegal - Football World Cup 2018 ; Time to event: 10 day(s), 22 hours away ; Approval to refund shipping cost
From: Stephen Blake <[email-masked]>
To: Jelena Kalcuka <[email-masked]>, Ashwinee Latchayya <[email-masked]>
Date: Fri, 8 Jun 2018 14:43:50 +0000

Hi

Try escalating to payments individually under each transaction, that way the payment wont be so high.

Thank you
Stephen Blake
Outsourcing- India

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From: Jelena Kalcuka
Sent: Friday 8 June 2018 15:27
To: Stephen Blake
Subject: Fw: TID 16662527 ; Event name: Poland vs Senegal - Football World Cup 2018 ; Time to event: 10 day(s), 22 hours away ; Approval to refund shipping cost

Please can you have a look in this.

Kind regards

Jelena Kalcuka

Outsourcing - India

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From: Ashwinee Latchayya <[email-masked]>
Sent: 08 June 2018 15:04
To: Jelena Kalcuka
Cc: Caique Gusmao A. Canario
Subject: TID 16662527 ; Event name: Poland vs Senegal - Football World Cup 2018 ; Time to event: 10 day(s), 22 hours away ; Approval to refund shipping cost

Hi Jelena,

Caique escalated this case to payments for partial refund (shipping fee).

The amount of the receipt was for 3 different orders (see TID below).

Payments reversed the case asking for TL approval as amount is high.

Can you approve this refund please?

Thank you,
Ashwinee