Subject: 08/06/18- TID: 16444767 / event name: Iron Maiden - Hellfest 2018 - 3 Day / TE: 14 day(s), 1 hours away
From: Sidje Anne Ginette Ehua <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Fri, 8 Jun 2018 16:43:28 +0530 (IST)

Hi Ash, 

Buyer emailed keep on saying that he contacted event organiser who confirmed tix received are invalid since tix barcode does not allow buyer to create an account and apply for his bracelet. 

Can you please look into this case and advise? 

Regards, 
Sidje