Subject: 07/06/18- TID: 15195994 / event name: Ed Sheeran / TE: 29 day(s), 9 hours away
From: Sidje Anne Ginette Ehua <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Thu, 7 Jun 2018 15:15:46 +0530 (IST)

Hi Ash, 

Seller called and emailed multiple time informing that he is unable to personalise tix from Ticketmaster website as there is no option and there is no need for this tix to be personalised.I have seen some cases for the same event where tix have not been personalised. Seller provided proof that tix cannot be re personalised 

Can you please check if tix really need to be personalised and how tix should be personalised? 

Regards, 
Sidje