Subject: Re: 14893668 ; Broker: UA ; Event name: Japan vs Senegal - Football World Cup 2018 ; Time to event: 21 day(s), 4 hours away
From: Anezka Koubkova <[email-masked]>
To: India SS Escalations <[email-masked]>, Jelena Kalcuka <[email-masked]>
Cc: ashwinee <[email-masked]>, "tasuku yamamoto" <[email-masked]>
Date: Thu, 7 Jun 2018 08:04:49 +0000

Hi guys,

do you have any update here? Can you advise what courier he can use to ship to buyer's DA?

Kind regards,

Anezka

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From: Anezka Koubkova
Sent: Tuesday, June 5, 2018 11:20:23 AM
To: India SS Escalations; Jelena Kalcuka
Cc: ashwinee; tasuku yamamoto
Subject: Re: 14893668 ; Broker: UA ; Event name: Japan vs Senegal - Football World Cup 2018 ; Time to event: 21 day(s), 4 hours away

Hi all,

I called seller and he advised that tickets have been returned to him as UPS doesn't ship to Tajikistan. S said that he doesn't know what courier he can use to ship there and he requested to provide buyer's LDA in Russia. Could you please contact buyer and requested that?

Thank you,

Anezka

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From: India SS Escalations
Sent: Tuesday, June 5, 2018 10:22:29 AM
To: Jelena Kalcuka; India SS Escalations; Anezka Koubkova
Cc: ashwinee; tasuku yamamoto
Subject: RE: 14893668 ; Broker: UA ; Event name: Japan vs Senegal - Football World Cup 2018 ; Time to event: 21 day(s), 4 hours away

Assigned to Anezka

From: Jelena Kalcuka
Sent: 05 June 2018 10:17
To: India SS Escalations <[email-masked]>
Cc: ashwinee <[email-masked]>; tasuku yamamoto <[email-masked]>
Subject: Fw: 14893668 ; Broker: UA ; Event name: Japan vs Senegal - Football World Cup 2018 ; Time to event: 21 day(s), 4 hours away

Hi Guys,

Please could you contact the seller and check where he shipped tickets or he provided incorrect tracking number.  According to tracking number tickets were delivered to Ukraine and received by GORDIYCHUK, but buyer address in this case is in Tajikistan and his name is Akiyuki Tsutsui.  Ad per case notes left from Brian Nugent that delivery service is not available in buyer's country and we are seeking for solution.

Kind regards

Jelena Kalcuka

Outsourcing - India

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From: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Sent: 03 June 2018 11:32
To: Jelena Kalcuka
Cc: tasuku yamamoto
Subject: TID: 14893668 ; Broker: UA ; Event name: Japan vs Senegal - Football World Cup 2018 ; Time to event: 21 day(s), 4 hours away

Hi Jelena,

Buyer is chasing tickets.

The tracking number provided seems to be incorrect. According to the tracking number, the tickets were delivered to UA and the buyer is in TJ.

Can SS team contact the broker to see if the tracking number provided is correct ?

Thank you,

Ashwinee