Subject: Re: 16712775, fun seller, Sam Smith , 17 day(s), 16 hours ago
From: Ashwinee Latchayya <[email-masked]>
To: Monica Messina <[email-masked]>
Date: Wed, 6 Jun 2018 20:46:13 +0530 (IST)

I was reading the history and saw that the seller has already been informed that he has been charged for not sending tickets on time. 

We also informed him not to send tickets. 

It's the seller's responsibility to check the status of his sale before shipping. 

Inform the buyer he was advised not to send tickets and he has been charged for missing the MSBD. 

Wrap up after that 

From: "Monica Messina" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 6 June, 2018 18:31:48 
Subject: Re: 16712775, fun seller, Sam Smith , 17 day(s), 16 hours ago 

so the seller contacted us 2 weeks ago... should i just close the case? 

From: "Monica Messina" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 2 June, 2018 16:31:57 
Subject: Re: 16712775, fun seller, Sam Smith , 17 day(s), 16 hours ago 

From: "Monica Messina" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 30 May, 2018 16:55:40 
Subject: 16712775, fun seller, Sam Smith , 17 day(s), 16 hours ago 

Hello Ash, 

The buyer doen't speak english, can a german agent call her and ask her to send the tix she did not use back to limerick? 
(she got tix from a seller, but he got sub and she got other tix) 

Thanks, 

Monica