Subject: Re: 16990268
From: Ashwinee Latchayya <[email-masked]>
To: Monica Messina <[email-masked]>
Date: Wed, 6 Jun 2018 20:23:43 +0530 (IST)

Hi Monica, 

The buyer was offered the longside Lower Tier (see note on tid: 16885304). 

So, in this case as the buyer was made aware of the section and he accepted ; we cannot refund. 

From: "Monica Messina" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 6 June, 2018 20:04:47 
Subject: Re: 16990268 

the original tix were Section: C and the replacement was : Longside Lower Tier 

please advise 

From: "Monica Messina" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 5 June, 2018 17:26:35 
Subject: 16990268 

Hello, 

Buyers tix got delayed and did not arrived in time for event. we sub and buyer went to concer, but he ask for a refund asthe tix we provided were a down grade, I'm not sure about that so can you please check? 

Monica