Subject: Re: 14893668 ; Broker: UA ; Event name: Japan vs Senegal - Football World Cup 2018 ; Time to event: 21 day(s), 4 hours away
From: tasuku yamamoto <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Wed, 6 Jun 2018 09:36:43 +0530 (IST)

Hi Ash 

Buyer emailed saying that please ship the ticket to the registered address as need to apply for FAN ID. 

Can you please contact SS to contact UA Broker to ship the ticket manually. 

Kind Regards 

Tasuku 

From: "Anezka Koubkova" <[email-masked]> 
To: "India SS Escalations" <[email-masked]>, "Jelena Kalcuka" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "tasuku yamamoto" <[email-masked]> 
Sent: Tuesday, June 5, 2018 3:50:23 PM 
Subject: Re: 14893668 ; Broker: UA ; Event name: Japan vs Senegal - Football World Cup 2018 ; Time to event: 21 day(s), 4 hours away 

Hi all, 

I called seller and he advised that tickets have been returned to him as UPS doesn't ship to Tajikistan. S said that he doesn't know what courier he can use to ship there and he requested to provide buyer's LDA in Russia. Could you please contact buyer and requested that? 

Thank you, 

Anezka 

From: India SS Escalations 
Sent: Tuesday, June 5, 2018 10:22:29 AM 
To: Jelena Kalcuka; India SS Escalations; Anezka Koubkova 
Cc: ashwinee; tasuku yamamoto 
Subject: RE: 14893668 ; Broker: UA ; Event name: Japan vs Senegal - Football World Cup 2018 ; Time to event: 21 day(s), 4 hours away 

Assigned to Anezka 

From: Jelena Kalcuka 
Sent: 05 June 2018 10:17 
To: India SS Escalations <[email-masked]> 
Cc: ashwinee <[email-masked]>; tasuku yamamoto <[email-masked]> 
Subject: Fw: 14893668 ; Broker: UA ; Event name: Japan vs Senegal - Football World Cup 2018 ; Time to event: 21 day(s), 4 hours away 

Hi Guys, 

Please could you contact the seller and check where he shipped tickets or he provided incorrect tracking number. According to tracking number tickets were delivered to Ukraine and received by GORDIYCHUK, but buyer address in this case is in Tajikistan and his name is Akiyuki Tsutsui. Ad per case notes left from Brian Nugent that delivery service is not available in buyer's country and we are seeking for solution. 

Kind regards 

Jelena Kalcuka 

Outsourcing - India 

From: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 03 June 2018 11:32 
To: Jelena Kalcuka 
Cc: tasuku yamamoto 
Subject: TID: 14893668 ; Broker: UA ; Event name: Japan vs Senegal - Football World Cup 2018 ; Time to event: 21 day(s), 4 hours away 

Hi Jelena, 

Buyer is chasing tickets. 

The tracking number provided seems to be incorrect. According to the tracking number, the tickets were delivered to UA and the buyer is in TJ. 

Can SS team contact the broker to see if the tracking number provided is correct ? 

Thank you, 

Ashwinee