Subject: Re: Shipping refund Request ; TID: 16173894
From: Ashwinee Latchayya <[email-masked]>
To: Monica Messina <[email-masked]>
Date: Tue, 5 Jun 2018 18:44:48 +0530 (IST)

If the proof is for all the transaction he made, you can escalate under one transaction mentioning in your CIAN note that he needs to be refunded for all TID. 

From: "Monica Messina" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 5 June, 2018 18:37:52 
Subject: Re: Shipping refund Request ; TID: 16173894 

So.. should i refund him the difference for each of the 16 transactions? 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Monica Messina" <[email-masked]> 
Sent: Tuesday, 5 June, 2018 18:34:31 
Subject: Fwd: Shipping refund Request ; TID: 16173894 

From: "Customer Mail" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 5 June, 2018 17:55:47 
Subject: Fw: Shipping refund Request 

As requested, forwarded proof for TID 16173894 

From: Micha Pel <[email-masked]> 
Sent: Thursday 31 May 2018 09:30 
To: Customer Mail 
Subject: Shipping refund Request 
Mimecast Attachment Protection has deemed this file to be safe, but always exercise caution when opening files. 

Hi, 
As requested by phone, I am sending copy of shipping receipts and tracking numbers in order to be refund according to the rates charged by Fedex. 

Sincerely 
Michael Pelaez