Subject: TID: 16122185 Event The League of Gentlemen Live Again TTE 79 day(s), 7 hours away
From: Vipin Rawat <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Tue, 5 Jun 2018 16:56:04 +0530 (IST)

Hi Ash, 

The customer has been demanding the refund from the very first email and has also contactedher bank and MP for the same. 

Now she is stating to refer the matter to the Financial Services Ombudsman. 

Please suggest if I should escalate or reply normally 

THanks, 

Vipin Rawat