From: Ashwinee Latchayya <[email-masked]>
To: Vipin Rawat <[email-masked]>
Date: Tue, 5 Jun 2018 12:42:22 +0530 (IST)

Hi Vipin, 

Use the link below and it will help you answer your query. 

We have now released a SharePoint which will contain all information necessary for you to handle cases. This is a knowledge pages containing all information necessary to task completion. 

In terms of the access: 

The link is this: [ https://viagogocorp.sharepoint.com/teams/cs/Pages/CS%20Wiki%20Home.aspx | https://viagogocorp.sharepoint.com/teams/cs/Pages/CS%20Wiki%20Home.aspx ]