Subject: Re: 04/06/18- TID: 16147628 / event name: Joan Baez / TE: 4 hours away
From: Ashwinee Latchayya <[email-masked]>
To: sidje <[email-masked]>
Date: Mon, 4 Jun 2018 19:45:31 +0530 (IST)

You can call UPS France and raise a tracer 

From: "sidje" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 4 June, 2018 19:41:38 
Subject: 04/06/18- TID: 16147628 / event name: Joan Baez / TE: 4 hours away 

Hi Ash, 

Buyer emailed stating he did not receive tix that seem to be delivered as per TN. I called UPS who does not allow me to raise the tracer and suggest me to call UPS France instead. 

Can you please advise if possible to move the case to pending replacement without raising the tracer? 

regards, 
Sidje