Subject: Re: Tech Support Candidate - Naomie Kayembe
From: Ashwinee Latchayya <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Tue, 26 Jan 2021 01:26:55 -0700 (MST)

Hi Harpreet, 

This candidate has replied in French everywhere. Was she not supposed to answer the first part in English 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9 

From: "HR Livesalesman" <[email-masked]> 
To: "ashwinee Latchayya" <[email-masked]> 
Cc: "deeksha" <[email-masked]> 
Sent: Monday, January 25, 2021 7:28:19 PM 
Subject: Fwd: Tech Support Candidate - Naomie Kayembe 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 22 Jan, 2021, at 19:11, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Naomie Kayembe 
E-mail 	[email-masked] 
Phone Number 	(0091) 8800931681 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
Where do you currently live (area) 	Jangpura 
Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Live sale man 	Translator 	2019 	40000 
Previous Employer 2 	Support 	Techsale 	2019 	45000 
In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Je vais changer de navigateur si j'ai toujours la même erreur. 
Je vais essayer d'ouvrir un site différent si cela marche ce que le site www.ndtv.com ne fonctionne pas. 
Si non je vais vérifier si l'ordinateur est connecté sur internet si oui je vais redémarrer l'ordinateur et répéter la même activité et si cela ne marche pas toujours je vais changer de système. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Allumer le bleutooth speaker 
Activer le bleutooth sur mon téléphone 
Identifier le bleutooth sur le téléphone et le connecter. 
What according to you makes you a good candidate for customer service or technical support job? 	Je fairai toujours des problèmes mes des clients ma priorité, s'assurer de résoudre leur problèmes à chaque fois qu'ils nous contactent et les faire le plutôt possible. 
Je serai toujours patiente, avoir le temps d'ecouter le client et comprendre son problème pour le résoudre via différentes étapes et méthodes jusqu'à la satisfaction de celui-ci. 
On a scale of 1 - 5 please rate your fluency in spoken English 	4