Subject: Re: Chat ID: QNJEPJX9QU COMPLAIN
From: Ashwinee Latchayya <[email-masked]>
To: Yassin Alkassar <[email-masked]>
Date: Tue, 26 Jan 2021 01:20:43 -0700 (MST)

Hi Yassin, 

You can escalate this as brochure request or test drive. 

Only inform me when such customers come a second time stating they weren't contacted. 

Kind Regards, 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9 

From: "Yassin Alkassar" <[email-masked]> 
To: "ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, January 24, 2021 4:17:17 AM 
Subject: Chat ID: QNJEPJX9QU COMPLAIN 

Respected Ash, 

Chat ID: QNJEPJX9QU 
Customer name: Abdullatif Almahouq 
Customer number: 0554444690 
Country: Riyadh/Saudi Arabia 

The customer got a call from Samaco and he requested A8 catalog but still not received by email. In addition, He did not receive confirmation for test drive. 

I took all his details and submitted the form. 

Regards; 
YK