Subject: Chat ID: QN3G2ER6GB// Customer name: Jelena // compliant Very urgent
From: Yassin Alkassar <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Sun, 24 Jan 2021 13:45:57 -0700 (MST)

Respected Ash, 

Chat ID: QN3G2ER6GB Very urgent 

Customer name: Jelena 
Customer email: [email-masked] 
Customer location: Qatar 
Customer Number: 55347655 

The customer wants file a complaint to consumer protection or costumer care department. 

The customer purchased the car recently like 2 weeks ago and it has constant malfunction. 

The customer bought the car from Salwa. 

The customer mentioned that she spoke to our staff all the time and still has not given the official way to file a complaint. 

Car model: Teramont. 
Car's license plate number 825465 

NOTE: She doesn't want anyone to call her and she wants the communication via email only for her record in case of legal action have to be taken. 
The customer did not provide her last name.