Subject: Chat ID: QM5V5M26IK complaint
From: Yassin Alkassar <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Wed, 13 Jan 2021 08:35:30 -0700 (MST)

Respected ASH, 

Chat ID: QM5V5M26IK 
The customer has problem is his A6 car and can not be solved with Kuwait Audi. 
The customer requested to contact middle east main dealer. 
The problem of his car is related to some electricity shutdown problem. 

Car model is A6 2017. 
VIN:WAUACCFC3HM015571. 

The customer went to Kuwait Audi service center and contact Mustafa (maintenance manager) and Zobair- Agreso. They claimed that they ordered the part from Germany and repair it. 

The customer said he will copy our conversation for use it for a local claim. 

Regards; 
YK