Subject: FW: Customer Request online chat
From: "Weibrecht, Karen (AE/GVM)" <[email-masked]>
To: ashwinee Latchayya <[email-masked]>
Date: Wed, 13 Jan 2021 06:35:51 +0000

Hi Ashwinee,
Kindly see below feedback

From: Raban, Saadiq (AE/GVA) <[email-masked]>
Sent: 13 January 2021 10:09
To: Weibrecht, Karen (AE/GVM) <[email-masked]>; Khan, Mohammed (AE/GVA) <[email-masked]>; AVME R: Dubai, customer.care AMVE <[email-masked]>
Subject: FW: Customer Request online chat

Hi Karen

As per the dealer, customer was already contacted and already provided with pricing.

Thanks
Saadiq

From: Alaa El Din Selim <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 13, 2021 10:05 AM
To: Raban, Saadiq (AE/GVA) <[email-masked]<mailto:[email-masked]>>
Cc: Contacts: AVME Akram, Rizwan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Customer Request online chat

Dear Mr. Saadiq,

Good morning.

Customer already contacted and provided with service package price. Our Service advisor is still in communication with customer to arrange booking.

Kind regards / mit freundlichen Grüßen

Alaa Selim
Reception Supervisor
Volkswagen

Industrial Area, Street 41, Gate 55
P.O. Box 3252, Doha – Qatar

Telephone:      00974 44452374
Direct:               00974 4445 5269
Fax:                   00974 4445 2311
Mobile:             00974 3014 3249
E-Mail:              [email-masked]<mailto:[email-masked]>
Web:                 www.volkswagen-qatar.com<http://www.volkswagen-qatar.com/>
Facebook:       www.facebook.com/vwqatar<http://www.facebook.com/vwqatar>
Twitter:             https://twitter.com/vwqatar
Instagram:       https://www.instagram.com/vwqatar
YouTube:         www.youtube.com/user/volkswagenmiddleeast<http://www.youtube.com/user/volkswagenmiddleeast>

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-------- Original message --------
From: "Raban, Saadiq (AE/GVA)" <[email-masked]<mailto:[email-masked]>>
Date: 13/01/2021 08:48 (GMT+03:00)
To: Rizwan Akram <[email-masked]<mailto:[email-masked]>>
Cc: "Khan, Mohammed (AE/GVA)" <[email-masked]<mailto:[email-masked]>>
Subject: Customer Request online chat

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Hi Rizwan

Can you please contact this customer. He raised a request via the online chat around Dec 20th but still no one from the dealer has contacted him.
His query is listed on the google sheets tracker as well. He wishes to purchase a service package.

Name: Sunish Sundaran
Email: [email-masked]<mailto:[email-masked]>
Contact number: 50540438
City: Doha

Thanks

Best Regards / مع أطيب التحيات / Mit freundlichen Grüßen,

Saadiq Raban
Regional Aftersales Manager

Volkswagen Middle East FZE
Dubai Airport Free Zone
Building 8A, 1st Floor
P.O. Box 27758, Dubai, United Arab Emirates

Mobile:      00 971 56 179 2699
E-Mail:       [email-masked]<mailto:[email-masked]>
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