Subject: Re: Customer escalation Chat ID - QLYBPE1V5P
From: Sumit Sinwal <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Wed, 30 Dec 2020 22:50:15 -0700 (MST)

Dear mam, 

Chat ID: QMV53N637F 

Customer haven't received any call yet. 
Chat ID - QLYBPE1V5P 
VIN - WVGCG2AX9GW060748 
name - Mohamed gomma 

Thanks 
Sumit 

From: "Sumit Sinwal" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 15 December, 2020 15:44:18 
Subject: Re: Customer escalation Chat ID - QLYBPE1V5P 

Dear mam, 

I have submitted same lead for this 

Thanks 
Sumit 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Sumit Sinwal" <[email-masked]> 
Sent: Tuesday, 15 December, 2020 15:40:32 
Subject: Re: Customer escalation Chat ID - QLYBPE1V5P 

Hi Sumit, 

Can you resubmit this making sure you are choosing 'Customer care: Service Complaint' in lead type. 

Kind Regards, 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9 

From: "Sumit Sinwal" <[email-masked]> 
To: "ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, December 15, 2020 12:48:32 PM 
Subject: Re: Customer escalation Chat ID - QLYBPE1V5P 

Dear mam, 

Customer again approached us for a call back. He is very angry now. 

Thanks 
Sumit 

From: "Sumit Sinwal" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 14 December, 2020 12:03:25 
Subject: Customer escalation Chat ID - QLYBPE1V5P 

Dear mam, 

Chat ID - QLYBPE1V5P 
VIN - WVGCG2AX9GW060748 
name - Mohamed gomma 

Customer is very angry and raised the complaint 3rd time, He wants a call urgently. 

Thanks 
Sumit