Subject: Re: LSM Joining Case Test - Owais iqbAl Owais Iqbal
From: Owais iqbAl Owais Iqbal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 8 Nov 2020 13:32:59 -0500

LSM Joining Case
Test

Name

Owais iqbAl
Owais Iqbal

E-mail

[email-masked]

Phone Number

(+91) 8299086877

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

The blurb 2
is correct as per the customer query the blurb is exact relevant to the customer
question

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is something not beyond customer
imaginations.Customer gets his kind of service which is expected from an
organisation,But customer had something more in his/her mind in terms of getting
service.

Good support service means meeting customers' expections,and this lead to
secured customer base.

While great customer service is something going beyond customers
imaginations.Going an extra mile and getting that "Wow" factor inside the
customer.It's an act which makes an customer amaze and signifies exceeding all
expectancies,which as a positive consequence ,build brand
loyalty.

You can edit this submission and view all your submissions
easily.