Subject: Language Test - Alimuddin Ansari
From: Alimuddin Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 8 Nov 2020 05:30:12 -0500

Foreign Language
Screening Test

Name

Alimuddin
Ansari    /  (+91) 9910767721
/ [email-masked]

Please answer in grammatically
correct ENGLISH the following situation: You are working for a car company as
sales representative. You have a visitor in showroom who wishes to purchase a
car. What 5 questions would you ask the visitor to determine what would be a
good choice for that customer?

I would ask first question
that what kind of model in car you wish to purchase?

Second, please let me know that which colour you would like to have in your
car?

Third, could you let me know that how much you have budget to purchase you dream
car? so, would describe you a better option in this budget.

Forth, have you ever visited in our showroom earlier to have a car or taken
enquiry with any executives?

Fifth, Can I help you to let you know the all specification about the car which
you would be select?

Please describe your Background
(Personal, Educational, Professional) - 50 - 100 words

My name is
Alimuddin Ansari. I am from delhi and grew up in delhi by birth. I have
completed my graduation in B.com on 2018. I have a experience of 2 years in BPM
Legal as a process Expert. I worked at Noida sec 2 location. Now I am looking
for the new opportunity ahead to enhance my career growth.

What
according to you is the difference between good and great customer
service?

I don't think there are a huge different between
good and great customer service because in both situation your duty is to give
your hundred percent on the place where you are working, and it's all depend on
the customer who wants to give you appreciation or not after getting services by
us.

In 5 sentences please explain what makes you the
right candidate for customer service job.

Enthusiast

Never give up

Team work

Satisfaction

Analysis

In 200 - 300 words please describe how has
e-commerce changed the expectations of a consumer for service from
retailers

N/A