Subject: Language Test - Rachana Singh
From: Rachana Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 6 Nov 2020 05:34:08 -0500

Foreign Language
Screening Test

Name

Rachana
Singh    /  (110096) 8882185660
/ [email-masked]

Please answer in grammatically
correct ENGLISH the following situation: You are working for a car company as
sales representative. You have a visitor in showroom who wishes to purchase a
car. What 5 questions would you ask the visitor to determine what would be a
good choice for that customer?

1* which Car would You Like
to Buy

2* what is your Favourite model sir May i Know

3* Will you Buy a car on EMI Or in One Time payment

4* Are You Buying a car for commercial Purpose Or For Personal Use

5* do You want approve Any Loan to Buy a car

Please describe your
Background (Personal, Educational, Professional) - 50 - 100 words

I am from Mathura but i Live in new ashok nagar Delhi, My Father
Was A Businessmen

I Have done complicated B.COM From subharti University Mathura

Overall experience is 3 years and i have worked for 3 Companies

My first company Was andromeda PvT.Ltd

And my Second Company Was Radiate E Service Pvt.Ltd

Audacious system Design Was my Last Company Which I Have worked

What according to you is the difference between
good and great customer service?

difference Between Good and
Great Coustomer Service is good

Service Can Only Satisfied The Coustomer But the Great service can Make a
Coustomer Happy,Fully Satisfied and Coustomer will always believe in that
company services an all

In 5 sentences please explain what
makes you the right candidate for customer service job.

1*i Love
Helping To people,Coustomer support will be a good platform for me

2* i Have Combination Of Skills For This Profile

3* I have Worked Before As a Coustomer Support Associate So I have ability to
solve the Problem

4* I Fully dedicate Towards Grabbing The Things

5* I am Very patience person I have good Communication Skills

In 200 - 300 words please describe how has
e-commerce changed the expectations of a consumer for service from
retailers

Now Days everything is online So It's Not A big
Deal If Company will Convince Their Coustomers to Take Services  directly from
Retailers And will make Them to Understand Benefit Of It sure They wouldn't have
any Objection