Subject: Re: Landmark Tickets
From: Ashwinee Latchayya <[email-masked]>
To: Rehan Khan <[email-masked]>
Date: Wed, 4 Nov 2020 21:54:37 -0700 (MST)

Hi Rehan, 

Thank you for your reply and prompt action. 

You may have seen that a few were closed already as I got someone to work on those as well. 

I need you to ensure you are following up on your tickets in a timely manner. 

Ensure you follow up on the tickets you've taken action on. 

Kind Regards, 
Ashwinee L 
Account Manager 
Skype : live:ashwinee_9 

From: "Rehan Khan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, November 5, 2020 1:23:09 AM 
Subject: Landmark Tickets 

Hi Ashwinee, 

Thank you for letting me know regarding my tickets. 

As you have mentioned the action has been taken on these tickets, so i request you please check. 

Regards 
Rehan 
Ticket # 	Action taken 
1469167 	The case has been Resolved 
1462209 	The case has escalated to LMG team on Zimbra. 
1523143 	The case has been Resolved. 
1446229 	The case has been Resolved. 
1462455 	Payment transaction number has mentioned in Kuwait Finance Tracker sheet. 
1462462 	Payment transaction number has mentioned in Kuwait Finance Tracker sheet. 
1465324 	Payment transaction number has mentioned in Kuwait Finance Tracker sheet. 
1462248 	The case has escalated to the courier team(Aramex) regarding the return item. 
1429065 	The case has been Resolved. 
1522290 	We have follow up on Zimbra regarding to process the NDR. 
1530907 	We have follow up on Zimbra regarding the store complaint. 
1541868 	Payment transaction number has mentioned in Kuwait Finance Tracker sheet.