Subject: Re: LSM Joining Case Test - Rahul Sahu
From: Rahul Sahu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 10:10:26 -0500

LSM Joining Case
Test

Name

Rahul
Sahu

E-mail

[email-masked]

Phone Number

(+91) 08103782471

Which blurb would
you select?

Blurb 1

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

I select blurb 1 because it's simple and
straightforward . It's answer all question very kindly and simply and i don't
think there is anything to add. It already clear every question the customer
asked.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Conceptually, the main difference between providing “good”
customer service and delivering “great” customer service is that, in the
former, you are probably only barely keeping your customers satisfied; while in
the latter, you are not only keeping them satisfied – you are also keeping
them loyal!.The companies that are generally acknowledged to be providers of
“great”, rather than merely “good”, customer service are those that
typically go the “extra mile” in the way they treat their
customers.

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