Subject: Re: LSM Joining Case Test - Deepankar Bhatnagar
From: Deepankar Bhatnagar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 07:22:24 -0500

LSM Joining Case
Test

Name

Deepankar
Bhatnagar

E-mail

[email-masked]

Phone Number

(+91) 7378634725

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I choose
Blurb 2 because they provide Instant Download e-tickets, they will be available
to print almost immediately.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service is about being attentive to
the customers i.e what they need, How they can be supported, where the customers
are most comfortable interacting.

Great customer service is something going beyond customers imagination which
tell about the smart communication, problem solving and make the customer
satisfy.

You can edit this submission and view all your submissions
easily.