Subject: Re: LSM Joining Case Test - Nikhil Rajpoot
From: Nikhil Rajpoot <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 06:53:33 -0500

LSM Joining Case
Test

Name

Nikhil
Rajpoot

E-mail

[email-masked]

Phone Number

(0120) 9178186655

Which blurb would
you select?

Blurb 4

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

I select blurb 4 because it is providing  more
technical help to the customer and person  can change the address with the help
of link it is more convenient to the customer.

Customer satisfaction is our guarantee.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good Customer Service Is Something Not Beyond
Customers Imaginations. Customer Gets His Kind Of Service Which Is Expected From
An Organisation, But Customer Had Something More In His / Her Mind In Terms Of
Getting Service. Good service is something Which displays An Normal Act Of
Worl.

While Great Customer Service Is Something Going Beyond Customers Imaginations.
Going An Extra Mile And Getting That “ Wow “ Factor Inside The Customer.
It's An Act which Makes An customer Amaze

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