Subject: Re: LSM Joining Case Test - Priyanka Pal
From: Priyanka Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 06:11:45 -0500

LSM Joining Case
Test

Name

Priyanka
Pal

E-mail

[email-masked]

Phone Number

(+91) 7007705348

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Because
Blurb  1 provide all the necessary information like detail of the place and
when the ticket be arrive to the lady .

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good Customer Service Is Something Not Beyond
Customers Imaginations. Customer Gets His Kind Of Service Which Is Expected From
An Organisation, But Customer Had Something More In His / Her Mind In Terms Of
Getting Service. Good service is something Which displays An Normal Act Of
Worl.

While Great Customer Service Is Something Going Beyond Customers Imaginations.
Going An Extra Mile And Getting That “ Wow “ Factor Inside The Customer.
It's An Act which Makes An customer Amaze.

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