Subject: Re: LSM Joining Case Test - Rohit Gupta
From: Rohit Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Oct 2020 20:50:42 -0400

LSM Joining Case
Test

Name

Rohit
Gupta

E-mail

[email-masked]

Phone Number

(110085) 8383006050

Which blurb would
you select?

Blurb 3

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

We have to empathize and assure customer that
she will get the tickets.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

A good customer service is one in which a person
provides his services to the customer regarding his queries or any other work
where representative has to ensure that customer's query is resolved on time
with complete customer satisfaction whereas great customer service involves
customer service along with complete assurance and the act of dealing customer's
problems on personal level so as to build customer's trust towards organization
as well.

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