Subject: Re: LSM Joining Case Test - Nawnit Kumar
From: Nawnit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Oct 2020 09:07:20 -0400

LSM Joining Case
Test

Name

Nawnit
Kumar

E-mail

[email-masked]

Phone Number

(+91) 8800930443

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I would
select this because I don't want to wait for the courier for ticket to reach out
to me.

It is good to download e-ticket when it will be available by the
seller.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

According to me good customer service means we are getting
call or trouble ticket.

After checking the find the solution and after getting it customer queries has
been addressed.

But For Better customer service after getting trouble ticket or any intimation
mail from customer we start working on it and parallaly made call to customer to
know what actual issue facing by customer and after understanding the issue we
check the problem and resolve it. Again we made call to customer ensure the
value of customer.

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