Subject: Re: LSM Joining Case Test - Niraj Kumar Mishra
From: Niraj Kumar Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Oct 2020 04:19:51 -0400

LSM Joining Case
Test

Name

Niraj Kumar
Mishra

E-mail

[email-masked]

Phone Number

(+91) 7503341082

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I will
select blurb 4 because it provides the quickest means to get the information
about tickets. Blurb 4 gives the web address for changing/updating address.
Moreover it also provides information about the package being trackable after
shipping.

I would have added the URL for the company which will be shipping the
product.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service will make your customers feel
comfortable with you, whereas great customer service always have atleast slight
touch of interpersonal relationships. I have been buying milk from the same shop
only because he has all the manners and attributes of excellent customer
service. Whereas good customer service would not have resulted in such a long
business relationship.

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