Subject: Re: LSM Joining Case Test - Neha kulshrestha
From: Neha kulshrestha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Oct 2020 03:26:11 -0400

LSM Joining Case
Test

Name

Neha
kulshrestha

E-mail

[email-masked]

Phone Number

(+91) 8920371133

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Because the
information provided in this blurb is quite true, self serve is also promoted in
this blurb. All the accurate information is asked in this, so that there should
not be any delay.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service means providing correct
information or resolution to the client or customer whether great customer
service is providing correct resolution and mainting a good relationship with
customer by emphasizing customer .

In great customer service,customer support person not only provide good solution
of their problem to customer but also make them believe that they will not face
that issue in future.

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