Subject: Re: LSM Joining Case Test - Sudhanshu Shekhar
From: Sudhanshu Shekhar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Oct 2020 00:40:25 -0400

LSM Joining Case
Test

Name

Sudhanshu
Shekhar

E-mail

[email-masked]

Phone Number

(+91) 8789535344

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

As a
customer service our priority is to resolve our customers problems with their
satisfaction and in blurb 4 we ask the customers that sign in the link and
confirm theri address and if he/she will not receive then mention their name and
contact or inform them whom they assign to recive the tickets .because is asking
that they want their ticket delivery in their hotel .

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service is that they are a good
listener and resolve the customers queries and in great customer service is also
same qualities with a quality in which any customer is very angry than they have
able to handle that situation and convince them without losing the customer.and
they also be able to complete the work usually on time .

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