Subject: Re: LSM Joining Case Test - Akshita Agarwal
From: Akshita Agarwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 24 Oct 2020 04:59:28 -0400

LSM Joining Case
Test

Name

Akshita
Agarwal

E-mail

[email-masked]

Phone Number

(245101) 7409147495

Which blurb would
you select?

Blurb 2

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

I choose Blurb 2 because in blurb 2 customer
has more clarity about the tickets and the rules also they are providing
e-tickets which makes things quite easy for the customer.

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

The only main difference
between good and great customer service is Good listening and Good solving
sense. If the executive have good listening skills then it's going to be easy to
understand the problem of the customer after understanding the problem of the
customer executive can solve the problems very quickly and easily.

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