Subject: Re: LSM Joining Case Test - Lalita Pal
From: Lalita Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 11:15:08 -0400

LSM Joining Case
Test

Name

Lalita
Pal

E-mail

[email-masked]

Phone Number

(91) 8527279317

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

In this
blurb we tried to solve the problem.we tried to give exact information which
customer wants.we can add few lines on initial stage.I can understand you are
very anxious to receive your tickets as the event date is quite close. I've
looked into your order today and I can see that our specialist customer support
team are now monitoring your purchase to ensure your seller completes the order
in time for the event.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service means customer is happy
with the service.in great customer service customer will appreciate and
recommend to others.if the customer feels great experience then he/she will
recommend to others and will come again.even he/she can appreciate to the
service provider immediately.

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