Subject: Re: LSM Joining Case Test - Sumit Prajapati
From: Sumit Prajapati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 09:31:03 -0400

LSM Joining Case
Test

Name

Sumit
Prajapati

E-mail

[email-masked]

Phone Number

(91) 9582138199

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Customer is
getting quit satisfactory answer for his concern with additional
help.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Giving information according to query is good service but
giving information with additional assistance is great service.

Taking time to respond the query and quick reply is great service.

Using sympathy, assurance for resolution and acting quick on query is great
service while providing information directly is just a good service

Reply for required information and providing resolution is good service while
giving additional information regarding the product will help customer for
future concern .

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