Subject: Re: LSM Joining Case Test - Pooja Tiwari
From: Pooja Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 07:16:24 -0400

LSM Joining Case
Test

Name

Pooja
Tiwari

E-mail

[email-masked]

Phone Number

(0) 7905800279

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

4th is the
most appropriate answer to the customer enquiry. As it mentions all the required
information.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

1. They should be satisfied with what they are paying for.

2. Instant solutions with any delays

3. Liberty of having many options.

4. Customer should not feel the need to approach anyone else for the same
service.

5. If the customer is giving the best ratings and also providing you new clients
and references it means having a great customer service.

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