Subject: Re: LSM Joining Case Test - Rajendra Kumar
From: Rajendra Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 07:09:35 -0400

LSM Joining Case
Test

Name

Rajendra
Kumar

E-mail

[email-masked]

Phone Number

(91) 8700733235

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

In this
blurb, if the company policy allow, the customer would be satisfied. That's the
job as customer support we do.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service keeps the customer
satisfied whereas great customer service makes the customers loyal which in turn
makes the businesses excel. Happy, loyal customers leave positive reviews, which
encourage others to engage with your business. A loyal, recurring customer is
more valuable than a new one who has unrealistic expectations. Great service
also differ from good customer service providers because they personalize their
communications.

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