Subject: Re: LSM Joining Case Test - Ankit Ankit
From: Ankit Ankit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 06:28:00 -0400

LSM Joining Case
Test

Name

Ankit
Ankit

E-mail

[email-masked]

Phone Number

(201301) 08851405088

Which blurb would
you select?

Blurb 1

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

I would selet blurb 1 because in blurb 1 the
language is very simple and it appears the sender of the email is genuinely
taking care of customers concern and doing his/her best to provide
resolution.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is to resolve customer's concern on time
but excellent customer service  means making each and every aspect of the
customer's experience an absolutely positive one .

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