Subject: Re: LSM Joining Case Test - Arvind Chauhan
From: Arvind Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 06:25:20 -0400

LSM Joining Case
Test

Name

Arvind
Chauhan

E-mail

[email-masked]

Phone Number

(0) 9711335626

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

In the 2nd
blurb executive said you will get physically as well as e tickets also , it will
be helpful for customer if unfortunately physically tickets not reached to
customer they can download e-tickets for according to their comfort
level.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service means that customer will only satisfied
with the information that the  executive provide him but in the case of great
customer service conveys some different meaning that if customer will get some
additional information along with the information he asked from customer care
executive .

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