Subject: Re: LSM Joining Case Test - Abhishek Kushwah
From: Abhishek Kushwah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 22:57:26 -0400

LSM Joining Case
Test

Name

Abhishek
Kushwah

E-mail

[email-masked]

Phone Number

(0751) 2421553

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

To double
the customers address, one should write the address which the customer has
provided so that the customer can verify it. That's why I chose the blurb1. I'd
like to add customers phone number as well just in case if there is any need to
contact the customer from our end while delivering the order.

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

Good customer service is when
we are helping the customer to resolve his/her issue.

Great customer service is when we are reducing customer efforts and resolving
his/her issue.

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